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Service · Bookings

Booking and appointment systems

Appointments, slots and bookings with no queues, no phone calls and no double bookings. With automatic reminders, PDF receipts and a dashboard designed for the people at the desk.

Who it is for

Vehicle inspection stations, service desks, sports facilities, recycling centres, registries and any service that works by appointment.

What we deliver

  • 01

    Public booking website in several languages, accessible from a phone.

  • 02

    PIN verification by email and self-service management of bookings without creating an account.

  • 03

    Transactional availability engine: two people never take the same slot.

  • 04

    Staff dashboard: daily and weekly grid, blocked slots, blocklist, export.

  • 05

    Scheduled reminders, expiries and automatic notifications.

  • 06

    Backups, point-in-time recovery and operations documentation.

How we work

  1. 01

    Rules

    We define slots, durations, quotas, exceptions and what happens when someone does not turn up.

  2. 02

    Build

    Complete system with automated tests, including a concurrency test.

  3. 03

    Pilot

    Weeks running alongside the current system so you can adjust without risk.

  4. 04

    Handover

    Staff training and a documented, phased handover.